The IMA Group is contracted by PPL to conduct required health assessments for NY CDPAP Personal Assistants (PAs). They ensure that PAs meet all health requirements set by the New York State Department of Health before beginning employment.

For NEW Personal Assistants, please contact PPL. Once instructed by PPL, health assessments should be scheduled and completed as soon as possible. Schedule your health assessment upon receipt of the unique scheduling link from The IMA Group.

If you complete your health assessment with The IMA Group, PPL will pay for it AND The IMA Group will handle all of your compliance documentation. If you go to another provider, you may be responsible for any associated costs.

An existing PA is a Personal Assistant who is currently working or has previously worked in New York State’s Consumer Directed Personal Assistance Program with PPL as the statewide fiscal intermediary.

For all EXISTING Personal Assistants, the health assessment may include:

• A physical exam ensuring PAs are healthy enough to serve.
• Certification of immunity (called a titer, which is a blood draw) for Measles and Rubella, or the MMR vaccine (Measles, Mumps, and Rubella).
• TB test through a PPD skin test or QuantiFERON blood test, with a chest x-ray if results are positive. An annual TB risk assessment for negative cases.

For additional assistance regarding these requirements, please call PPL at 1-833-247-5346 or visit the official PPL website.

It depends on when you last completed a health assessment. The documentation you provide will determine which procedures are required at the appointment.

Possibly. Requirements may have changed since your last assessment. The IMA Group will ensure that your assessment meets all current New York Department of Health requirements for CDPAP Personal Assistants.

A new PA is someone who has never previously worked as a Personal Assistant in New York State’s Consumer Directed Personal Assistance Program and is being hired for the first time to provide home care services.

After you have registered with PPL as a Personal Assistant (PA) for the NY CDPAP, you will receive a text message from The IMA Group stating you are cleared to schedule your appointment. The text message will contain a unique link where you can schedule your appointment.

For all NEW Personal Assistants, the health assessment will include:

• A physical exam ensuring PAs are healthy enough to serve.
• Certification of immunity (called a titer, which is a blood draw) for Measles and Rubella, or the MMR vaccine (Measles, Mumps, and Rubella).
• TB test through a PPD skin test or QuantiFERON blood test, with a chest x-ray if results are positive. An annual TB risk assessment for negative cases.

For the best availability, please schedule your appointment ASAP using your unique booking link.

Yes, you can change your appointment by visiting your unique booking link that will be sent via email once the appointment is booked. You can also call The IMA Group at 1-844-540-1882 to change your appointment. Changes must be made at least 24 hours before your scheduled appointment and are based upon availability.

Yes, you can cancel your appointment by visiting your unique booking link. You can also call The IMA Group at 1-844-540-1882 to cancel your appointment. If you cancel, please reschedule your appointment ASAP if you still want to be a Personal Assistant.

You cannot work as a PPL Personal Assistant in the NY CDPAP.

Health assessments ensure you’re physically able to perform the duties of a Personal Assistant (PA) and comply with New York Department of Health regulations. This assessment protects both you and the consumer you’ll be caring for.

If you do your health assessment with The IMA Group, PPL pays for it, so it is free for you. If you go to another provider for your health assessment, you may be responsible for any associated cost.

You only need to bring two things to your health assessment:

• A government-issued photo ID, such as a state ID, driver’s license, or passport.
• Your IMA Group Confirmation email (can be printed or shown on your cell phone).

No, fasting is not required for the PPL NY CDPAP health assessment.

If you have them, please bring them to your appointment. This will speed up the process. If you don’t have them, The IMA Group will perform the required tests.

No, if you have valid documentation of your immunizations, you will not need to be vaccinated again. The IMA Group will verify your documentation.

Measles and Rubella: if no immunity is present, the MMR vaccine will be offered.

Some vaccines may be declined for medical or religious reasons, but you’ll need to provide exemption paperwork. Please call PPL at 1-833-746-8283 for details on the exemption process.

Most results take 3–5 business days. The IMA Group will send them directly to PPL.

Your clinician will explain any findings and may recommend follow-up with your primary care provider. PPL will contact you if there are any concerns that might affect your eligibility to become a Personal Assistant.

Sometimes, additional procedures are needed after an initial health assessment. If that is the case, The IMA Group will contact you. If no additional procedures are needed, you will learn from PPL whether or not you are cleared to work as a Personal Assistant.

Health assessments are typically required upon initial hiring and may be required annually or if there are significant changes to your health status or job duties.

For appointment questions, contact The IMA Group directly at 1-844-540-1882. For questions about requirements or your compliance status, contact PPL at 1-833-247-5346.

No. The IMA Group will send your results directly to PPL. However, if there are any immediate concerns, they will be addressed during your appointment.