The IMA Group is contracted by PPL to conduct required health assessments for NY CDPAP Personal Assistants (PAs). We ensure that PAs meet all health requirements set by the New York State Department of Health before beginning employment and annually.

For NEW Personal Assistants, the pre-employment health assessment must be completed before work can begin with PPL. Once you submit your PPL registration, you will receive a unique scheduling link to schedule your health assessment. This link will come from The IMA Group if we have been assigned as your health assessment provider.

If you complete your health assessment with The IMA Group, a PPL-approved vendor, PPL will pay for it AND The IMA Group will handle all of your compliance documentation. If you go to your own provider, you may be responsible for any associated costs. To complete your health assessment with your own provider/PCP, download this form and bring it to your appointment.

A new PA is someone who is registering with PPL and not currently working as a Personal Assistant in New York State’s Consumer Directed Personal Assistance Program.

After you have registered with PPL as a Personal Assistant (PA) for the NY CDPAP, if The IMA Group is assigned as your health assessment provider, you will receive a text message from The IMA Group stating you are cleared to schedule your appointment. The text message will contain a unique link where you can schedule your appointment.

For all NEW Personal Assistants, the health assessment will include:

• A physical exam ensuring PAs are healthy enough to serve.
• Certification of immunity (called a titer, which is a blood draw) for Measles and Rubella, or the MMR vaccine (Measles, Mumps, and Rubella).
• TB test through a PPD skin test or QuantiFERON blood test, with a chest x-ray if results are positive. A TB risk assessment for negative cases.
• Required physical documentation, including applicable pre-employment forms.

For the best availability, please schedule your appointment ASAP using your unique booking link. If for some reason you do not receive the link or are having trouble scheduling, call The IMA Group at 1-844-540-1882 for support.

Yes, you can change your appointment by visiting your unique booking link that will be sent via email once the appointment is booked. You can also call The IMA Group at 1-844-540-1882 to change your appointment. Changes must be made at least 24 hours before your scheduled appointment and are based upon availability.

Yes, you can cancel your appointment by visiting your unique booking link. You can also call The IMA Group at 1-844-540-1882 to cancel your appointment. If you cancel, please reschedule your appointment ASAP if you still want to be a Personal Assistant.

You cannot work as a PPL Personal Assistant in the NY CDPAP.

Health assessments ensure you’re physically able to perform the duties of a CDPAP Personal Assistant (PA) and comply with New York State Department of Health regulations. This assessment protects both you and the consumers you’ll be caring for.

If you do your health assessment with The IMA Group, an approved PPL partner, PPL pays for it, so it is free for you. If you go to your own provider for your health assessment, you may be responsible for any associated cost.

You only need to bring two things to your health assessment:

• A government-issued photo ID, such as a state ID, driver’s license, or passport.
• Your IMA Group Confirmation email (can be printed or shown on your cell phone).

No, fasting is not required for the PPL NY CDPAP health assessment.

If you have them, please bring them to your appointment. This will speed up the process. If you don’t have them, The IMA Group will perform the required tests.

No, if you have valid documentation of your immunizations, you will not need to be vaccinated again. The IMA Group will verify your documentation.

Measles and Rubella: if no immunity is present, the Measles, Mumps, and Rubella (MMR) vaccine will be offered.

Some vaccines may be declined for medical reasons, but you’ll need to provide exemption paperwork. Please call PPL’s HR team at 1-833-746-8283 for details on the exemption process.

Most results take 3–5 business days. The IMA Group will send them directly to PPL.

Your clinician will explain any findings and may recommend follow-up with your primary care provider. PPL will contact you if there are any concerns that might affect your eligibility to become a Personal Assistant.

Sometimes, additional procedures are needed after an initial health assessment. If that is the case, The IMA Group will contact you. If no additional procedures are needed, you will learn from PPL whether or not you are cleared to work as a Personal Assistant.

For appointment questions, contact The IMA Group directly at 1-844-540-1882. For questions about requirements or your compliance status, contact PPL customer service at 1-833-247-5346.

No. The IMA Group will send your results directly to PPL. However, if there are any immediate concerns, they will be addressed during your appointment.