Privacy Statement

The IMA Group and Affiliates

Privacy Policy:

Data Privacy, Protection and Use Terms
IMA Group SMS Text Messaging Terms and Conditions
Notice of Privacy Practices

Data Privacy, Protection and Use Terms

Collection and Use of Your Personal Data

What is Personal Data?
Personal Data is any information that can be used to identify directly or indirectly an individual or household. Personal Data includes but is not limited to an identifier such as a name, an identification/account number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.

Personal Data
The majority of The IMA Group (IMA) and its affiliates websites (the “Websites”) do not collect or use Personal Data. We may collect Personal Data when you visit certain Websites. There are three types of Personal Data you might provide to us:

Contact information you knowingly choose to disclose
Demographic or other information about you
Technical information collected by us as a person interacts with our Websites

Contact Information
In some areas of the Websites, we request that you provide your Personal Data, such as your name, address, email, and telephone number.

Demographic Information
In some areas of the Websites, we collect demographic information such as your age, career, preferences, gender, educational degrees, ethnic background, interests, and information you choose to disclose about your health. Sometimes, we may collect a combination of information types.

Technical Information
We also may gather certain Personal Data about any person’s use of our site, such as what areas they visit and what services they access. Moreover, there is information about your computer hardware and software that we may collect. This information can include, without limitation, your IP address, browser type, domain names, access times, and referring website addresses. Some of this information is collected through the use of cookies (described below).

Use of Personal Data
In some areas of the Websites that collect Personal Data, the data collected may be used by IMA for the purpose of providing you with the content you request, operating and improving the Websites, providing a positive user experience, and delivering the products and services that we offer. In some areas of the Websites, we may also use the information we gather to inform you of other products or services available from the Websites or to contact you about current products and services or potential new products and services that may be offered. In some areas of the Websites, we may use your contact information in order to send you email, postal mail, or other communications regarding services at the IMA such as newsletters, health information, event and programmatic information, and additional listings which may be of interest to you. We may also use it to send you information about third-party products and services that match your interests and preferences. The nature and frequency of these messages will vary depending upon the information we have about you and the services we believe are relevant to you. In addition, at the time of registration for certain services, you have the option to elect to receive additional communications, information, and promotions relating to topics that may be of special interest to you. If in the future we intend to process your Personal Data for a purpose other than that for which it was collected, we will provide you with information on that purpose and any other relevant information including the option to opt out. We do not provide your name and address or email to outside parties, except as described here. For EU-based visitors and subscribers, the following sections provide information required by the General Data Protection Regulation (GDPR) relating to our use of your Personal Data.

Personal Data Legal Basis for Processing
In some areas of the Websites, we may collect various information from you, including contact information, demographic information, and technical information. Contact information: name, address, email, and telephone number. Demographic information: age, preferences, gender, ethnic background, interests, and health specific information you choose to disclose. Technical information: your IP address, browser type, domain names, access times, and referring website addresses. We use this consent to provide you with the content you request, or to provide you with other services as indicated herein. It has a legitimate purpose of providing tailored content to you and the legitimate purpose of authenticating subscribers and optimizing website performance.

Retention of Personal Data
We retain all the Personal Data we gather about visitors or subscribers as necessary to fulfill our agreement with you and with our clients. We retain indefinitely certain anonymized information we gather about visitors or subscribers for the legitimate purpose of performing website analytics and providing use of our website to all visitors in an efficient, practical, and relevant way. If there is no legal basis or other requirement for keeping your data AND after there has been no recent activity from you, your data that is no longer required will be purged.

Sharing of Personal Data
We do not disclose your Personal Data to third parties except as set forth below:
Personal Data, such as technical and contact information, is shared with IMA business partners for the legitimate purpose of understanding usage patterns for the Websites and those of our partners and with web hosting and other technical service providers for the legitimate purpose of hosting our web servers and ensuring information security for our networks. It is shared with consultants and vendors for the legitimate purpose of providing customer support and marketing assistance; and with our business partners, with your consent, for the purposes of providing you with products or services tailored to your interests and preferences. In addition, we disclose Personal Data if legally required to do so, if requested to do so by a governmental entity or if we believe in good faith that such action is necessary to: (a) conform to legal requirements or comply with legal process, (b) protect the rights or property of IMA, (c) prevent a crime or protect national security, or (d) protect the personal safety of users or the public. In the event any one or all of the Websites become the subject of a bankruptcy proceeding, whether voluntary or involuntary, IMA or its trustee in bankruptcy may sell, license, or otherwise dispose of such information in a transaction approved by the bankruptcy court as is legally required. In the event the IMA business is acquired in whole or part by a third party by way of merger, consolidation, or purchase, we will disclose and transfer such information to the third party. IMA may also share aggregated anonymous information about visitors to Websites with its clients, partners, and other third parties so that they may understand the kinds of visitors to the Websites and how those visitors use the site.

Your Rights Under the GDPR With Regard to Your Personal Data
Under the GDPR, EU-based visitors and subscribers have the rights to:

Receive communications related to the processing of your Personal Data that are concise, transparent, intelligible and easily accessible;
Be provided with a copy of your Personal Data held by IMA;
Request the correction or erasure (which may be accomplished with anonymization) of your Personal Data held by IMA without undue delay;
Request that IMA restrict the processing of your Personal Data (while IMA verifies or investigates your concerns with this information, for example);
Object to the further processing of your Personal Data, including the right to object to marketing;
Request that your Personal Data be moved to a third party;
Receive your Personal Data in a structured, commonly used and machine-readable format;
Correct inaccurate Personal Data and, taking into account the purpose of processing the Personal Data, ensure it is complete;
Not be subject to a decision based solely on automated processing, including profiling, which produces legal effects (“Automated Decision-Making”); and,
Lodge a complaint with a Supervisory Authority.

If you wish to invoke a right under the GDPR, you may contact us at Legal@theimagroup.com. Please use the subject line “GDPR Request” in the subject line. Your email should include a sufficiently detailed description of the GDPR right with which you seek assistance along with appropriate contact information. We may need to contact you for further information. IMA will notify you if your request has been granted or declined, or if exemptions apply. If you have provided consent for the processing and storing of your Personal Data, you have the right (in certain circumstances) to withdraw that consent at any time, which will not affect the lawfulness of the processing before your consent was withdrawn.

Opt-In and Opt-Out
In some areas of the Websites, the registration forms and other sections of the Websites where we collect your information may provide you with relevant opt-in and opt-out choices regarding promotional activity and other communications with you. To access your information, determine your preferences and our opt-in/opt-out online preferences, you may contact us at Legal@theimagroup.com.

Protecting Personal Data
We are concerned with protecting your privacy and data. If you register, access your account information, to the extent relevant, or request information, we use a secure server. This secure server software encrypts all information you input before it is sent to us. We provide reasonable technical, administrative, and physical controls and Controls in compliance with relevant data protection laws to secure the confidentiality, integrity, and availability of Personal Data. If you have any questions about security on the Websites, you may contact us at Legal@theimagroup.com.

Association Policies Regarding Disclosure of Personal Data
The IMA may provide aggregate statistics about our customers, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personal identifying information.

Notification Guidelines
IMA does not send unsolicited commercial communications to individuals with whom they do not have consent/permission or a preexisting or current business relationship. IMA provides all notified recipients with clear, easy, and effective methods for unsubscribing to any and all online communications.

Changes to Privacy Statement
If we change our Privacy Statement for the Websites, we will post those changes here so that you will always know what information we gather, how we might use that information, and to whom we will disclose it. Users who believe that we have not adhered to this statement may contact us by emailing Legal@theimagroup.com. We will use commercially reasonable efforts to promptly determine and remedy the problem. Thank you for using the Websites.

California
Under California Civil Code Section 1798.100 (also known as A.B. 375), if you are a California resident and your business relationship with the IMA is primarily for personal, family, or household purposes, you have a right to know what Personal Data we collect. You can ask IMA for the following information regarding your Personal Data that we have collected about you in the past 12 months:

Specific pieces of Personal Data we have collected about you;
Categories of Personal Data we have collected about you;
Categories of sources from which such Personal Data was collected;
Categories of Personal Data that the business sold or disclosed for a business purpose about you;
Categories of third parties to whom the Personal Data was sold or disclosed for a business purpose; and
The business or commercial purpose for collecting or selling your Personal Data.

As it relates to the above data collected by IMA, you may request certain information collected by our business, including the right to:

Opt out of the disclosure, sharing or sale of Personal Data
Know and delete your Personal Data
Correct your Personal Data
Access your Personal Data and the right to request the removal of your Personal Data to a third party
Opt out of the sharing or sale of your Personal Data
Limit the use and disclosure of your sensitive Personal Data
Not be discriminated against based on your Personal Data
Right to appeal regarding IMA’s decisions to use or disclose your Personal Data

To make such a request, please send an email to Legal@theimagroup.com with “Request for California Privacy Information” in the subject line. We will provide you, by email, a list of the Personal Data outlined above collected and, to the extent applicable, shared with third parties, and the option to delete such data, if applicable, or to opt out of the sharing of this data.

Tracking/Universal Opt-Out
The majority of the Websites do not collect, track or use Personal Data. Where Personal Data is tracked you can access your information or opt-out of Personal Data collection by emailing Legal@theimagroup.com with “Request for Personal Data” in the subject line. We will provide you, by email, a list of the Personal Data we have retained and, to the extent applicable, shared with third parties, and the option to delete such data or to opt out of the sharing of this data in accordance with our relevant contractual agreements and all applicable laws.

Acceptance of These Terms
Your use of the Websites shall indicate your understanding and acceptance of the terms of this Privacy Statement. If you do not agree with all the terms herein, you should not use the Websites or services.

Tell Us What You Think
IMA welcomes your questions and comments about this Privacy Statement, about the practices of IMA, and about your dealings with this website. Please send an email to Legal@theimagroup.com, or write to:

The IMA Group
ATTN: LEGAL
660 White Plains Road, Suite 630, Tarrytown, NY 10591

IMA Group SMS Text Messaging Terms and Conditions

The IMA Group and its affiliates (“IMA”) provides this policy to explain how we use SMS text messaging. Please read these SMS Text Messaging Terms & Conditions (“SMS Terms”) carefully. By providing your cell phone number to IMA or its affiliates and clients, you expressly consent to receive and authorize IMA (and its service providers) to send you recurring automated text messages regarding your upcoming interactions with IMA or potential participation in future studies (e.g. appointment reminders, appointment confirmations) at the mobile number you text us from or used when signing up. Your consent is not a condition of participating in any IMA services. You will receive a reply text message to confirm your signup. Your opt-in signifies your agreement to these terms.

This is a standard rate SMS program and message frequency will vary by user. We reserve the right to alter the frequency of messages sent at any time. To participate, you must have a text messaging enabled mobile device with a text messaging plan. Not all mobile devices may be supported and text messaging may not be available in all areas. We and our service providers and the supported mobile carriers are not liable for delayed or undelivered messages.

You may opt out of these communications at any time by following the procedure established by the text message. For example, replying “STOP” to any message you received. After this, you will no longer receive messages from that particular short code. If you want to join again, you can sign up as you did the first time and IMA will start sending messages to you again.

You can receive assistance at any time by replying “HELP” to any message you receive or calling the IMA’s Customer Service at 1-800-897-5252.

Data obtained from you in connection with this text messaging service may include your mobile phone number, your wireless provider’s name, the date, time, and content of your messages and other information you provide to IMA as part of this service. IMA may use this information to contact you and provide services you request from IMA. If you have questions regarding our privacy practices, please read our Privacy Policy above.

Messaging and data rates may apply for any messages sent to you from us and to us from you. The maximum number of messages per month you receive will vary based on the service you opt into. If you have questions about your text or data plan, it is best to contact your wireless provider.

You agree to indemnify IMA in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to complete the opt-out process or notify us if you change, transfer, or intend to stop using your telephone number including, but not limited to, all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act.

IMA may revise, modify, or amend these SMS Terms at any time. Any such revision, modification, or amendment shall take effect when it is posted to the IMA website. You agree to review these SMS Terms periodically to ensure that you are aware of any changes. Your continued consent to receive IMA text messages will indicate your acceptance of those changes.

By opting in, you accept to be bound by these SMS Terms. These SMS Terms do not supersede the terms contained in the Legal Notice at Amerilife.com/terms. In the event of any conflict between the SMS Terms and the Legal Notice, such conflict shall be determined and resolved in favor of the terms, conditions, and notices in the Legal Notice, which is controlling over the SMS Terms, to the extent permitted by law.

Campaign Specific Terms:

Employees:
By opting in you are agreeing to receive 2 Factor Authentication Codes via text notifications. Replying STOP to the text message will opt you out; Replying HELP to the text message will provide support; Message & data rates may apply; Messaging frequency may vary. Please see the above for more information about our Privacy Policy.

IMA Clinical Research Participants:
By indicating your interest in research studies with IMA Clinical Research you are agreeing to receive text notifications from us. Replying STOP to the text message will opt you out; Replying HELP to the text message will provide support; Message & data rates may apply. Please see the above for more information about our Privacy Policy.

Consultative Exams:
By opting in you are agreeing to receive appointment reminders via text notifications. Replying STOP to the text message will opt you out; Replying HELP to the text message will provide support; Messaging frequency may vary. Please see the above for more information about our Privacy Policy.

Notice of Privacy Practices

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully. If you have any questions about this Notice, please contact: our Privacy Officer at Legal@theimagroup.com.

We may use and disclose your protected health information to carry out treatment, payment or health care operations and for other purposes that are permitted or required by law. We are required by law to maintain the privacy of your protected health information. “Protected health information” is information about you, including demographic information, that may identify you and that relates to your past, present or future physical or mental health or condition and related health care services.

We are required to abide by the terms of this Notice of Privacy Practices. We may change the terms of our notice, at any time. The new notice will be effective for all protected health information that we maintain at that time. Upon your request, we will provide you with any revised Notice of Privacy Practices by calling the above number and requesting that a revised copy be sent to you in the mail.

1. Uses and Disclosures of Protected Health Information
Your protected health information may be used and disclosed by your physician, our office staff and others outside of our office that are involved in your care and treatment for the purpose of providing health care services to you.
Following are examples of the types of uses and disclosures of your protected health care information that the physician’s office is permitted to make. These examples are not meant to be exhaustive, but to describe the types of uses and disclosures that may be made by our office.

Treatment: We will use and disclose your protected health information to provide, coordinate, or manage your health care and any related services. This includes the coordination or management of your health care with a third party that has already obtained your permission to have access to your protected health information. In addition, we may disclose your protected health information from time to time to another physician or health care provider (e.g. a specialist or laboratory) who, at the request of your physician, becomes involved in your care by providing assistance with your health care diagnosis or treatment to your physician.

Payment: Your protected health information will be used, as needed, to obtain payment for your health care services. We may use and disclose medical information about you in order to bill and collect payment for the services you receive at this facility from third parties that may be responsible for such costs.

Healthcare Operations: We may use a sign in sheet at the registration desk where you will be asked to sign your name. We may also call you by name in the waiting room when your physician is ready to see you. We may disclose your protected health information, as necessary, to contact you to remind you of your appointment.

We will share your protected health information with third party “business associates” that perform various activities (e.g., billing, transcription services) for the practice. Whenever an arrangement between our office and a business associate involves the use or disclosure of your protected health information, we will have a written contract that contains terms that will protect the privacy of your protected health information.

Uses and Disclosures of Protected Health Information Based upon Your Written Authorization
Other uses and disclosures of your protected health information will be made only with your written Authorization, unless otherwise permitted or required by law as described below. You may revoke this Authorization, at any time, in writing, except to the extent that your physician or the physician’s practice has taken an action in reliance on the use or disclosure indicated in the Authorization.

Others Involved in Your Healthcare: Unless you object, we may disclose to a member of your family, a relative, a close friend or any other person you identify, your protected health information that directly relates to that person’s involvement in your health care.

Emergencies: We may use or disclose your protected health information in an emergency treatment situation. Other Permitted and Required Uses and Disclosures That May Be Made Without Your Consent, Authorization or Opportunity to Object.

We may use or disclose your protected health information in the following situations without your Consent or Authorization. These situations include:

Required By Law: We may use or disclose medical information about you when required to do so by federal, state or local law.
Public Health: We may disclose your protected health information for public health activities and purposes to a public health authority that is permitted by law to collect or receive the information. The disclosure will be made for the purpose of controlling disease, injury or disability.
Health Oversight: We may disclose protected health information to a health oversight agency for activities authorized by law, such as audits, investigations, and inspections.
Abuse or Neglect: We may disclose your protected health information to a public health authority that is authorized by law to receive reports of child abuse or neglect. In this case, the disclosure will be made consistent with the requirements of applicable federal and state laws.
Legal Proceedings: We may disclose protected health information in the course of any judicial or administrative proceeding, in response to an order of a court or administrative tribunal (to the extent such disclosure is expressly authorized), in certain conditions in response to a subpoena, discovery request or other lawful process.
Law Enforcement: We may also disclose protected health information, so long as applicable legal requirements are met, for law enforcement purposes.
Military Activity and National Security: When the appropriate conditions apply, we may use or disclose protected health information of individuals who are Armed Forces personnel (1) for activities deemed necessary by appropriate military command authorities; (2) for the purpose of a determination by the Department of Veterans Affairs of your eligibility for benefits.
Workers’ Compensation: Your protected health information may be disclosed by us as authorized to comply with workers’ compensation laws and other similar legally established programs.
Inmates: We may use or disclose your protected health information if you are an inmate of a correctional facility and your physician created or received your protected health information in the course of providing care to you.
Required Uses and Disclosures: Under the law, we must make disclosures to you and when required by the Secretary of the Department of Health and Human Services to investigate or determine our compliance with the requirements of Section 164.500 et. seq.

2. Your Rights
Following is a statement of your rights with respect to your protected health information and a brief description of how you may exercise these rights.

You have the right to inspect and copy your protected health information. This means you may inspect and obtain a copy of protected health information about you that is contained in a designated record set for as long as we maintain the protected health information. A “designated record set” contains medical and billing records and any other records that your physician and the practice uses for making decisions about you.

Under federal law, however, you may not inspect or copy the following records; psychotherapy notes; information compiled in reasonable anticipation of, or use in, a civil, criminal, or administrative action or proceeding, and protected health information that is subject to law that prohibits access to protected health information. In some circumstances, you may have a right to have this decision reviewed. Please contact our Privacy Officer if you have questions about access to your medical record.

You have the right to request a restriction of your protected health information. This means you may ask us not to use or disclose any part of your protected health information for the purposes of treatment, payment or healthcare operations. You may also request that any part of your protected health information not be disclosed to family members or friends who may be involved in your care or for notification purposes as described in this Notice of Privacy Practices. Your request must state the specific restriction requested and to whom you want the restriction to apply.

We are not required to agree to a restriction that you may request. If we believe it is in your best interest to permit use and disclosure of your protected health information, your protected health information will not be restricted. If we do agree to the requested restriction, we may not use or disclose your protected health information in violation of that restriction unless it is needed to provide emergency treatment. You may request a restriction by contacting the Privacy Officer and documenting the specific restriction that you wish us to agree to.
You have the right to request to receive confidential communications from us by alternative means or at an alternative location. We will accommodate reasonable requests. We will not request an explanation from you as to the basis for the request. Please make this request in writing to our Privacy Officer.

You may have the right to have your physician amend your protected health information. This means you may request an amendment of protected health information about you in a designated record set for as long as we maintain this information. In certain cases, we may deny your request for an amendment. If we deny your request for amendment, you have the right to file a statement of disagreement with us and we may prepare a rebuttal to your statement and will provide you with a copy of any such rebuttal. Please contact our Privacy Officer if you have questions about amending your medical record.

You have the right to receive an accounting of certain disclosures we have made, if any, of your protected health information. This right applies to disclosures for purposes other than treatment, payment or healthcare operations as described in this Notice of Privacy Practices. It excludes disclosures we may have made to you, to family members or friends involved in your care, or for notification purposes. You have the right to receive specific information regarding these disclosures that occurred after April 14, 2003. You may request a shorter timeframe. The right to receive this information is subject to certain exceptions, restrictions and limitations.

You have the right to obtain a paper copy of this notice from us, upon request.

3. Complaints
IMA is committed to the highest possible levels of compliance with all applicable Federal, State and local laws and regulations. If you have a complaint about the IMA Group, you can report your complaint or concern to the IMA Compliance Hotline. Reports may be made online at www.theimagroup.ethicspoint.com or by phone at online (844) 978-0007. The Compliance Hotline offers a confidential and anonymous reporting option for individuals who do not want to be identified.

IMA Submit a Referral Webpage Terms and Conditions

Personal Data submitted through the “Submit a Referral Terms” portal shall be used and retained in accordance with the Data Privacy, Protection and Use Terms, our relevant contractual agreements, and applicable law. If requested, this information may be deleted in accordance with the Data Privacy, Protection and Use Terms, where permitted by law and contractual agreement.

IMA Clinical Research Webpage Terms and Conditions

Personal Data you submit through the IMA Clinical Research website shall be used and retained in accordance with the Data Privacy, Protection and Use Terms, our relevant contractual agreements, and applicable law. If requested, this information may be deleted in accordance with the Data Privacy, Protection and Use Terms, where permitted by law and contractual agreement. For more information about IMA’s use of your Personal Data with a specific study or trial, please consult the Informed Consent provided as part of your participation in such study or trial.

Effective Date: 7/14/2025